Frequently Asked Questions
How Do I Use Afterpay?
Shop Tinmarinbrand.com as usual — just choose "Afterpay" as your payment method at checkout. First-time customers will need to register with Afterpay and provide payment details (they accept Visa, AMEX or Mastercard). Returning customers just log in to your Afterpay account and complete your order — it’s that easy!
What Is Afterpay?
Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.
Can I Use Afterpay If I’m An International Customer?
Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), or American Express and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
When Will My Items Be Delivered If I Use Afterpay?
Visit our shipping page for more information by clicking here.
How Do I Return Or Exchange An Item Purchased Using Afterpay?
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at firstname.lastname@example.org
How does the payment schedule work?
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
Where can I find common questions about payments?
What if I can’t pay an Afterpay installment?
What happens if I have a partial refund, and how does that affect my payments?
Where can I find out more about Afterpay?
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.